Help with funeral costs

If you are on qualifying benefits you may be able to get a Social Fund Funeral Payment from the DWP (Department of Work and Pensions).
Please be aware that other factors may affect your ability to make a successful claim.

The maximum award will cover the cremation fees + any doctors’ fees + £700 towards the funeral provider’s costs. We recommend you make your application by telephone as soon as possible on 0333 4444524.

If you are eligible for help Go Direct Cremations will immediately provide the provisional date plus a full and final invoice that the DWP will need to begin processing your claim.

Please note that, in order to protect you from incurring costs, we will not be able to begin looking after your loved one until the DWP has confirmed that an award will actually be made, which could take up to 6 weeks.
We may be able to move forward more quickly if you or a representative can provide a deposit.

Naturally, this would be partially or fully refunded if you receive an award from the DWP. Our friendly team will be happy to discuss your situation in complete confidence.


COVID-19: guidance for arranging or attending funerals
during the coronavirus pandemic.

During COVID19 it is not possible to conduct funerals and cremations as before. Attendance at funerals either in church or at a crematorium is limited to 25 persons.

Further reading

Call us: 0333 444 4524

Lines are open during normal office hours. At other times, if you do get the answerphone, please leave a message and someone will call you back directly.

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© Copyright 2019 Aquatorium Ltd. The term “Go Direct Cremations” is a trading name of Aquatorium Ltd. Registered in England no. 12047076

1 Market Place, Brackey, NN13 7AB